Level one Training

Organizational Development and Change Management

Course overview: 

Organizational development is essential to increase effectiveness and enable organizations achieve their strategic goals. The course on organizational development attempts to help leaders improve their capacities to diagnose organizations’ problems and renewal processes through engaging top-level management and other team members for the development, improvement and strengthening of strategies, structures and procedures and processes leading to organizational effectiveness.  Through examining the leadership style and group dynamics, the course will equip participants with skills of bringing about planned change in an organization. The training will further enable trainees as to how best make use of technological and managerial changes within organizations.

Major topics to be covered include:

  • Theories and processes of organizational development,
  • Structuring and restructuring of organizations
  • Introducing and managing changes in organizations
  • Scanning internal and external environment
  • Results-based management,
  • Institutional management principles,
  • Telecommuting (Working from home by using an electronic linkup with a central office),
  • Empowerment of staff (giving subordinates substantial authority to make decisions),
  • Establishing and strengthening of self-managed work teams
  • Ways of optimizing creativity and inspiring innovation
  • Structural changes to organizations (Downsizing, Outsourcing, Rightsizing, Reengineering).

By the end of the course, participants will be able to:

  • understand major trends that are shaping changes in organizations,
  • realize the fundamental facts that make organizations more responsive to changes in the internal and external environment,
  • acquire knowledge on the different theories of planned change,
  • understand processes of organizational development,
  • be informed on the influence and contribution of technology in improving organisations,
  • manage and utilize capacities of staff optimally,
  • diagnose and collect information concerning the functioning of organizations,
  • introduce interventions at individual, group, structural and strategic levels to improve efficiency and effectiveness,
  • help groups to improve their interpersonal and problem-solving skills,
  • manage and handle conflict in the course of organizational development,
  • redesign work plans effectively,
  • improve supervisory methods.